Monday, Jun 15, 2009 New Ongame Software Causes Player Mutiny
Ongame Network has released its long awaited new online poker platform, called P5. Despite big expectations, its beginnings have been problematic.
Ongame was one of the early competitors on the emerging online poker market in the late nineties. The poker software has been perfected during years of player feedback and was popular among players on sites like Poker Room and Bwin.
With the new poker platform, Ongame wants to open a new époque in online poker. But so far, the beginnings have been hard. It remains to be seen if it's just a matter of getting used to a new thing, or if the problems are real.
In the poker forums, regulars at various Ongame skins talk of moving their money to other poker sites. Here are a few of their comments:
"How many millions have you invested to make your poker client unplayable?"
"I think it's the worst update in history."
"Hello Full Tilt."
List of complaints
Players complain that few if any improvements are clouded by a long list of missing or worsened features:
- No waiting list for cash games
- No mini-tables. Instead they are resizeable, but making them too small will obscure the information)
- No memory for table settings, which makes multi tabling impractical
- No private tables
- Player location not displayed
- Slow-rolling showdowns
- Very slow all-ins
- Around 20% fewer hands per hour
- Bad chip animations
- No time bank
- Casino game links on the table that cannot be hidden
- Computer getting bogged down
- Worse blind structures and smaller starting stacks in sit and gos
- Antes in headsup tournaments
- No mouse-wheel bet sizing
Ongame aware of problems
Ongame are aware of at least some of the problems, and are working hard to prevent a mass exodus.
"We are happy to inform that Ongame Network has now begun the transitional period into P5 - The Poker Engine. The transitional period successfully started on June 9th.
During this period, as with any software introduction, we expect to encounter a few bumps along the road. Your patience and understanding is greatly appreciated during and immediately following this transitional phase.
The initial phase of P5 does not include every feature we aim to provide. We would like to take this opportunity to thank those of you who have given, and are giving us, constructive feedback. Your feedback enables us to best evaluate which updates are the most pressing from the player perspective.