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William Hill Admits to Using Bots in Their Games

4 October 2011, By: compncards
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A thread was started on TwoPlusTwo forums yesterday concerning whether or not the iPoker skin William Hill employed the usage of bots in their games. One of the users contacted support and support informed them that the site did indeed use bots in their games.

The following section of their Terms of Service was quoted:

"  in games offered via the Website which benefit from more players or greater liquidity we may deploy electronic players (known as robots, and whose usernames will be "bot") who are pre-programmed to play and join in with the game in order to assist the liquidity or the number of players gaming although we will not use bots without making such usage clear to You;"

In addition,

"10.1.2 in relation to Your use of the Services, if You are betting on an "in running" event, You may not at any relevant time be able to see or otherwise be provided with the most up-to-date information in relation to the relevant event. We shall not be liable to You in respect of any losses suffered or costs incurred by You as a result of any delay in the transmission of information relating to any "in running" event."

Translation = "We use bots and there is nothing you can do about it."

Oh, but check out the very next section in their TOS:


11.1The following practices (or any of them) in relation to the Services :

    • abuse of bonuses or other promotions; and/or
    • using unfair external factors or influences (commonly known as cheating); and/or
    • taking unfair advantage (as defined in paragraph 11.5.3)
    • opening any Duplicate Accounts; and/or
    • undertaking fraudulent practice or criminal activity (as defined in paragraph 11.5),

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